Privacy Policy

Depending on how you interact with Jugernaut, we may collect information such as your name, business name, email address, mobile number, website, location and other contact details.

Through tools such as the Revenue Leak Check, Revenue Recovery Review and referral forms, we may also collect business and operational information including enquiry volumes, bookings, average job values, capacity, team or crew size, marketing spend, lead sources, business challenges, implementation timing and other information you choose to provide.

We may also record assessment inputs and results, qualification or application outcomes, consent status, referral information and technical or marketing attribution information such as source, referrer, landing URL and UTM parameters.

When providing Revenue Recovery System services to a client, Jugernaut may receive, access, store or process personal information relating to that client's leads or customers. This may include names, phone numbers, email addresses, enquiry details, quote information, booking information and communications history.

We use client-provided lead and customer information only for the purpose of providing the agreed services to that client. We do not use that information to build Jugernaut's own marketing database, sell it to third parties or provide it to another client.

Clients are responsible for ensuring they have the appropriate authority to provide Jugernaut and its approved service providers with access to personal information required for the agreed services.

We generally collect information directly from you when you submit a form, request information, apply for a review, book a meeting or otherwise communicate with us.

We may also receive information from a client where it is required to provide the services that client has engaged Jugernaut to perform.

We collect and use information to respond to enquiries, provide requested results or assessments, determine service suitability, arrange meetings, provide and operate our services, communicate with clients and prospects, maintain business records and improve our website, systems and offers.

We use personal information only for purposes connected with the reason it was collected, our relationship with you or a client, or other purposes that are reasonably necessary for operating Jugernaut.

We do not sell personal information. We may disclose information to service providers that help us operate our website, database, email, booking, CRM, communications and related business systems where reasonably necessary to provide those functions.

Information submitted through this website may be stored in Jugernaut's hosted database and associated business systems. Access is limited to authorised people and service providers who require access for legitimate business purposes.

We take reasonable steps to protect personal information against unauthorised access, misuse, interference, loss, alteration or disclosure. However, no internet-connected system or method of electronic storage can be guaranteed to be completely secure.

Jugernaut uses third-party service providers to support functions such as website and database hosting, email delivery, booking and CRM functionality, communications and related technology services.

Some service providers may store or process personal information outside Australia, including in the United States. The countries in which information is handled may change if our service-provider arrangements change.

Jugernaut retains personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, assessing service suitability, providing services, maintaining business records, resolving disputes and meeting applicable legal obligations.

Information that is no longer reasonably required will be deleted or de-identified where practicable.

You may contact us to request access to, or correction of, personal information that Jugernaut holds about you. We may need to verify your identity before responding to a request.

If you have a concern or complaint about how Jugernaut has handled personal information, please contact us using the details below. We will consider the matter and respond as reasonably appropriate.

Depending on the circumstances and applicable law, you may also have the right to raise a privacy matter with the Office of the Australian Information Commissioner (OAIC).

Jugernaut

Email: hello@jugernaut.marketing